Welcome our "Survey of the Month" page!
We'll be using this page to collect customer feedback on various topics throughout the year. The surveys will be constantly rotating and collect data on: Hot topics of the month, possible interface functionality development, requests pertaining to new contracts or RFPs, customer service feedback, and more.
It's important to us to get as much real-time, honest feedback as we possibly can from these surveys, so please be honest and don't hold any opinions back! We want the truth!
Also, every individual who fills out a qualifying survey will be automatically entered to win a drawing at the end of every month. These drawings will include things like: Free WebEx trainings, discounts on hardware or custom development, Amazon gift cards, on-site training specials, and more. So be sure to visit every month and complete the survey for your chance to win!
July's S.O.M. is all about the Resident Kiosk application. If you're not already aware, the Kiosk is a way for resident to access limited information in their SecurManage profile such as medication counts, chore hours, incident write-ups, approved schedules, and more. Additionally, the residents are able to send messages, as well as more specific requests, to their Case Managers directly without needing to set up an appointment or stop by the SM's office. Thank you in advance for your thoughts and feedback!